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Evenflo Product Support

New parents can have tons of baby-related and product-related questions especially when it comes to child safety and comfort.  That’s why we have resources to provide solid answers and advice for peace of mind.  Getting information is easy—simply check out our FAQs and list of resources. 

Locate Your Evenflo Product Model Number and Date of Manufacture

If you need support when registering your Evenflo product, please view our registration help pages or contact our ParentLink Help Center.

Product Registration

Registering your new Evenflo product is quick and easy. Just follow the onscreen instructions. To get started, select your product category and country, and then complete the registration form.

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Product Instructions

Please note that the product instructions available for download on most of the product pages are for Evenflo models manufactured in the current year and should only be used to provide supplemental guidance on the proper use of your baby product. Always read all instructions for your specific model and year to assemble, install or use your Evenflo product.

Please verify the date of manufacture and model number on your product and complete our Replacement Parts Form to obtain the instructions created specifically for your product's model and manufacturing year.

For additional help, please contact Evenflo Parentlink to obtain the instructions created specifically for your model and manufacturing year. Always read all instructions and warnings applicable to your particular product prior to first use, and keep the instructions available for future reference.

Replacement Parts

Products that are the most helpful are generally the most used. Occasionally, excessively used parts may wear out or get worn down. To extend the life of your Evenflo product, we offer many replacement parts you may order online using our Replacement Parts Form.

To order an additional base for your Infant Car Seat, please call Evenflo Parentlink at 1-800-233-5921, Monday - Friday from 8 am to 5 pm.

Car Seat Inspection Locations

Need to get your car seat checked for proper installation? Search the National Highway Traffic Safety Administration's (NHTSA) listing of child passenger safety seat inspection locations. Certified inspectors at these locations can provide free guidance on proper child restraint use and installation. Enter your zip code to find your nearest location.

Evenflo Recall Updates

Safety campaigns call the consumer's attention to products that need to be repaired, modified or replaced after the manufacturing process. Many times, a simple replacement part may be necessary to improve performance of the product.

It's important to us that you have the latest news about products or accessories, so we provide a list of current and past safety campaigns for Evenflo products.

View our complete list of safety campaigns for our infant and child-care products.

Contact Evenflo ParentLink Resource Center

The ParentLink Consumer Resource Center staff can answer your questions about installation, proper use of Evenflo products, recalls, replacement parts and more.

Please Call Us
US: 1-800-233-5921
Canada: 1-937-773-3971            

Hours of Operation
Monday - Friday
8:00 a.m. – 5:00 p.m.
Eastern Standard Time
Write Us
Evenflo Company, Inc.
1801 Commerce Drive
Piqua, Ohio 45356

Email Us
Emails are answered Monday – Friday