We're Here for You

The ParentLink Consumer Care team is a dedicated team of US Based Evenflo employees who sit close to our Ohio Factory in order to keep trained and in touch with all our products and provide shopping consumers as well as owners with any support they might need 1:1 via chat, phone or email.

Product Notices and Recalls

The safety of your child is of utmost importance to Evenflo®. From time to time, we will issue communications to alert parents to a potential safety issue or recall; providing information on what steps, if any, you should take to ensure the safety of the affected product.

One-on-One Car Seat Install Support

Schedule a video installation appointment with a certified car seat technician. (US & Canada Only)

Lost the instructions?

We have you covered, locate and download instruction manuals for all items sold over the last 10 years. All provided in printable PDF file format.

Find Manuals

Car Seat Inspection Locations

Need to get your car seat checked for proper installation? Search the National Highway Traffic Safety Administration's (NHTSA) listing of child passenger safety seat inspection locations.

Certified inspectors at these locations can provide guidance on proper child restraint use and installation. Enter your United States zip code to search for your nearest location.

Need replacement parts?

Evenflo offers a full slate of over 4,000 replacement parts via our self-service parts store. If you can't find what you need, simply contact ParentLink via Phone, Chat or Email for support.

Need replacement parts?


All Evenflo products are covered by a limited warranty, 90-days for Evenflo or ExerSaucer items and Lifetime for Evenflo GOLD items. You can read the full text of our warranty policies or access our team to request support or answer a question.