We're Here for You
Our ParentLink Consumer Care team is a dedicated group of US-based Evenflo employees who sit close to our Ohio factory in order to keep trained and in touch with all of our products. Whether you’re shopping or already own one of our products, they’ll provide you with any one-on-one support you might need via chat, phone or email.
LOOKING FOR HELP?
You’re welcome to contact Evenflo directly Monday through Friday between 8am and 5pm ET. We provide support for both US and Canada, and cover Evenflo, Evenflo GOLD, ExerSaucer, Snugli, and Urbini branded products.
-
LET'S CHAT
You can get in touch with us at any time during business hours by using the Chatbot on any page.
-
Evenflo & Exersaucer US
1-800-233-5921
Evenflo & Exersaucer Canada
1-937-773-3971
Evenflo GOLD US & Canada
1-800-233-2229 -
CONTACT US
Got some more to say? Drop us a message through our contact form and we’ll be in touch with you as soon as possible.
SEAT INSTALL SUPPORT
Schedule a video installation appointment with a certified car seat technician. (US & Canada Only)
-
REGISTER YOUR PRODUCTS
PRODUCT REGISTRATIONRegistering your products allows us to stay in touch, reach out if needed, and spreed up your warranty service.
-
LOST THE INSTRUCTIONS?
FIND MANUALSWe have you covered, locate and download instruction manuals for all items sold over the last 10 years. All provided in printable PDF file format.
-
NEED REPLACEMENT PARTS?
FIND REPLACEMENT PARTSEvenflo offers a full slate of over 4,000 replacement parts via our self-service parts store. If you can’t find what you need, simply contact ParentLink via Phone, Chat or Email for support.
-
WARRANTIES
VIEW WARRANTY COVERAGE DETAILSYou can read the full text of our warranty policies or access our team to request support or answer a question.
INSPECTION LOCATIONS
Need to get your car seat checked for proper installation? Search the National Highway Traffic Safety Administration’s (NHTSA) listing of child passenger safety seat inspection locations.
Certified inspectors at these locations can provide guidance on proper child restraint use and installation. Enter your United States zip code to search for your nearest location.
PRODUCT NOTICES AND RECALLS
The safety of your child is of utmost importance to Evenflo®. From time to time, we will issue communications to alert parents to a potential safety issue or recall; providing information on what steps, if any, you should take to ensure the safety of the affected product.
Settlements
The Big Kid Booster class action settlement has not yet activated its web site. Check back for updates soon.
LOYALTY PROGRAM
Become a member and earn points & exclusive rewards every time you shop.
