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The ParentLink Consumer Care team is a dedicated team of US Based Evenflo employees who sit close to our Ohio Factory in order to keep trained and in touch with all our products and provide shopping consumers as well as owners with any support they might need 1:1 via chat, phone or email.
You're welcome to contact Evenflo directly Monday through Friday between 8am and 5pm ET. We provide support for both US and Canada, and cover Evenflo, Evenflo GOLD, ExerSaucer, Snugli, and Urbini branded products (see below for Evenflo Feeding information).
Evenflo & Exersaucer United States:
1-800-233-5921
Evenflo & Exersaucer Canada:
1-937-773-3971
Evenflo GOLD (US & Canada):
1-800-233-2229
If you need assistance with Evenflo Feeding products, they have their own support center with separate hours of operation, Monday through Thursday between 8am and 5pm, and Fridays between 8am and 1pm ET.
Evenflo Feeding:
1-855-334-2229
You can get in touch with us at any time during business hours by using LiveChat.
Got some more to say? Drop us a message through our contact form and we’ll be in touch with you as soon as possible.
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The safety of your child is of utmost importance to Evenflo®. From time to time, we will issue communications to alert parents to a potential safety issue or recall; providing information on what steps, if any, you should take to ensure the safety of the affected product.
Schedule a video installation appointment with a certified car seat technician. (US & Canada Only)
We have you covered, locate and download instruction manuals for all items sold over the last 10 years. All provided in printable PDF file format.
Need to get your car seat checked for proper installation? Search the National Highway Traffic Safety Administration's (NHTSA) listing of child passenger safety seat inspection locations.
Certified inspectors at these locations can provide guidance on proper child restraint use and installation. Enter your United States zip code to search for your nearest location.
Evenflo offers a full slate of over 4,000 replacement parts via our self-service parts store. If you can't find what you need, simply contact ParentLink via Phone, Chat or Email for support.
All Evenflo products are covered by a limited warranty, 90-days for Evenflo or ExerSaucer items and Lifetime for Evenflo GOLD items. You can read the full text of our warranty policies or access our team to request support or answer a question.
View Warranty Coverage Details
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