SensorSafe Data Privacy Policy


This Data Privacy Policy governs the collection and use of personal information when you use the Evenflo SensorSafe software application (“SensorSafe”) for mobile devices. The policy does not address our collection and use of data in other contexts.


We do not purposefully collect data from minors; to create an account and to register and use SensorSafe, you must be 18 years or older.

In the last 12 months, we collected the following types of personal information:

  • Identifiers. We may collect details such as your name, contact information, social media account, and IP address. We also collect, when you provide it, your child’s name and birthdate.
  • Commercial Information. We may collect details regarding whether or not you have purchased a specific type of car seat.
  • Customer Records. We may collect details such as your name and contact information.
  • Geolocation Data. We may collect your location.
  • Internet/Network Activity Data. We may collect details on how you interact with SensorSafe.
  • Sensitive Personal Information. We may collect your precise geolocation and limited information about children.

You can find more details on what information we collect in the subsections below.

User Provided Information

We collect information, including personal information, that you provide to us when you download and register SensorSafe. Registration with us via e-mail or your Facebook account is required to use SensorSafe. When you register with us, you may be asked to provide:

  • Your first and last name;
  • E-mail address;
  • Country;
  • Facebook ID when logging in via a Facebook account;
  • Information you enter into our system when using the SensorSafe; and
  • Additional data that you voluntarily provide us, such as family members’ contact information (along with their relationship to your child), photographs you add to SensorSafe, and limited information about your child.

    Automatically Collected Information

    SensorSafe will automatically collect the following data:

    • Device type; phone and OS version;
    • Behavior of the user in SensorSafe;
    • Dates and times of when SensorSafe used;
    • Location data;
    • Time zone;
    • City; and
    • IP address of your mobile device.

    User-Authorized Collection

    If you give us permission, we may collect your location from your phone. In order to use some of SensorSafe’s features, we may need to collect information about the precise location of your mobile device. By granting us permission on your device to access your location information, you consent to us processing your location data to provide and improve certain SensorSafe functions. If you do not want us to use your location information, you should not enable the location permission when prompted in the application or turn off the location permission for SensorSafe in the settings of your mobile device. Please be aware that, by turning off the location function or by revoking your permission for us to collect and store such information, the functionality of SensorSafe may be restricted.


    We generally collect and use personal information to provide Evenflo SensorSafe. We may also collect and use the information to:

    • Facilitate the creation and security of your account on our network;
    • Identify you as a user in our system;
    • Improve our services, SensorSafe, and how we operate our business;
    • Comprehend and improve your experience using our sites, products and services;
    • Respond to your comments or questions;
    • Assist our support team in providing services;
    • Make sure we provide you with the most relevant information based on your geographical location;
    • Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
    • Provide you with promotional information, share the company news, trends and updates;
    • Link or combine personal information with other information we get from third parties in order to help understand your needs and provide you with better service; and
    • Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

    As noted above, we may ask you to provide certain details about your child. We use that information in order to help you correctly use our products and to provide our services. For example, we may use your child’s name when we alert you (or others you designate) that your child is in the vehicle.

    We process personal information based on your consent, to fulfill a contract, to fulfill a legal obligation, or to perform a task in the public interests. If necessary, and where permitted by law, we also process your data in order to protect our legitimate interests of Evenflo or third parties. A legitimate interest may be for purposes such as to prevent fraud, for internal administrative purposes relating to employees and customers, to ensure network and information security, for optimizing and improving the usability of the services we offer, further development of our products and services.

    We do not use your personal information for profiling in furtherance of solely automated decisions that produce legal or significantly significant effects concerning you. And we do not use your sensitive personal information for any purposes not permitted by California statute 1798.21.


    We do not sell personal information or make it available to third parties for their targeted advertising based on your online behavior across different sites/applications (a concept known as “sharing” in California). For those of you in California, we also acknowledge that we have not sold or shared your personal information in the last 12 months.

    We may disclose your personal information to our affiliates for internal administrative purposes or our processors (which California law refers to as “service providers” or “contractors”). Our processors use or collect your information as we direct, which may be for the reason why we originally collected the information or for other lawful purposes—such as the delivery of services, marketing, data management, development and maintenance of SensorSafe, customer service, or technical support. In jurisdictions where we need a legal basis for such a disclosure, we rely on your consent or our legitimate interests (when that is a valid basis).

    In the interest of transparency, you can find more details on two of our processors below. But please be aware this is not an exhaustive list and is provided only to give you a better understanding of our activities.


    We use a messaging tool Firebase, which Google Inc. owns, to send you real-time notification messages. These messages are essential part of our services and functioning of SensorSafe. Specifically, we use this service to notify you in four instances: when one or more chest clips of your child’s seat have come undone, when the temperature is too hot or too cold, when a child is buckled in his or her seat for over two hours, and when a child remains fastened in their seat after the driver has left the vehicle. Firebase Messaging Service uses Instance IDs (it is unique ID to a particular app and device, that give Firebase services a way to refer to specific app instances) to determine which devices to deliver messages to. Firebase services encrypt data in transit using HTTPS and logically isolate customer data. You can find more details on Firebase’s privacy and security here, and you can read Google’s privacy policy here.


    We use Mixpanel, a mobile phone analysis service, to help us improve our service. Mixpanel stores cookies on the user’s device, and we can use that information to analyze the user’s use of SensorSafe. The information generated by the cookies is transmitted to Mixpanel and sent to a Mixpanel server in the United States. On our behalf, Mixpanel will use the logged page views and page activity within the scope of their analysis. Mixpanel collects and stores user data in alias profiles, which are not linked to personal information. Information on the use of logged data can be viewed on Mixpanel’s Privacy policy. The user can prevent the recording of details about their activities by activating the ‘Opt-Out-Cookie’. Please note that this ‘Opt-Out-Cookie’, which prevents the recording of data, will be deleted when all cookies are deleted in the user's browser history.


    We may transfer your data to companies outside the United Kingdom (“UK”), European Union (“EU”), or the European Economic Area (“EEA”) when:

    • You have agreed to it,
    • It is needed to execute your orders or perform services we offer,
    • It is required by law,
    • As part of the commissioned data processing, or
    • For internal administrative purposes.

    When we engage in restricted transfers to companies outside the UK, EU, or EEA, we will rely on an appropriate legal mechanism—such as your consent, the standard contractual clauses (or their equivalent), or an adequacy decision.


    We have adopted technical and organizational security precautions designed to protect your personal information against loss, destruction, manipulation and unauthorized access. All our employees and all individuals involved in information processing are under an obligation to observe user privacy and to ensure the confidential use of personal information.


    We adhere to the principles of data minimization. Thus, we store and process your personal information only for as long as necessary to (1) achieve the purposes described in this policy, (2) comply with legal obligations, or (3) to exercise or defend against legal claims.

    Consumer Rights

    You can delete your information at any time by following the instructions in the application or by emailing us at If you email us, we may ask for certain information to verify your identity. Please see below for additional rights you have may depending on where you live.

    For our users in the UK/EU/EEA:

    You may contact us at any time if you (1) have questions (or want information) relating to our collection, use, or other processing of your personal information; (2) wish to exercise your right to have us correct, delete, or restrict our processing of that information; or (3) want to explicitly revoke your granted consent with effect for the future. In addition, you have the right to object to our processing of your information in accordance with the statutory provisions. You can also ask us to provide you with a copy of your personal information in a structured, commonly used, and machine-readable format when we process that information based on your consent or a contract. Any requests for information or objections can be sent in writing to the postal address given below or sent by e-mail to or

    You have the right to lodge a complaint with a supervisory authority if you consider that our processing of your personal information infringes your privacy rights. In Bavaria, the competent supervisory authority is the Data Protection Authority of Bavaria for the Private Sector:

    For our users in Canada:

    1. Right to Know. You can ask us to give you information about our collection, use, and disclosure your personal information.
    2. Right to Correct. You can ask us to correct any inaccurate personal information that we have about you.
    3. Revoke Consent. You have the right to revoke your consent to us processing your personal information.

    You or your agent can submit these requests to VP Information Technology at

    For our users in Mexico:

    1. Right to Know. You can ask us to give you information about our collection, use, and disclosure of your personal information.
    2. Right to Correct. You can ask us to correct any inaccurate or incomplete personal information that we have about you.
    3. Right to Cancellation. You can ask us to stop processing your personal information.
    4. Right to Objection. You can object to our processing of your personal information.

    You or your agent can submit these requests to VP Information Technology at

    For our users in the United States:

    1. Right to Know. You can ask us to give you information about our collection and use of your personal information. Specifically, you can request we provide you one or more of the following: the categories of personal information we collected about you; the categories of sources from which we collected your personal information; our purposes for collecting your personal information; the categories of third parties to whom we disclose your personal information; and the specific pieces of personal information we collected about you. You can also ask that we provide you a copy of your information in a commonly used, machine-readable format.
    2. Right to Delete. You can ask us to delete your personal information. Remember, you can also delete your information using our application.
    3. Right to Correct. You can ask us to correct any inaccurate personal information that we have about you.

    We will not discriminate against you for exercising your right to know, delete, or correct your personal information. If you want to exercise any of those rights, please send us an email at—using the subject line “Privacy Request”—and include your name and request in the message. You may also have your authorized agent make a request on your behalf. If you have an agent making a request, we require (1) the authorized agent provide us your signed permission authorizing them to make a request on your behalf and (2) you either verify your identify with us or confirm with us that you authorized the agent to make a request for you.

    We can only honor verified requests. Once we receive your request, we will attempt to verify your identity by comparing what you submitted with the information we have on file and asking you to confirm your email address.

    If we did not honor your request in full, you can file an appeal by contacting us at Please use the subject line “Privacy Decision Appeal” and include in the email: (1) your name, (2) the date of the decision you are appealing, and (3) an explanation for why you disagree with that decision. We will contact you if we need more information.


    We may make changes to this policy by posting an updated version on our website and in SensorSafe. In certain circumstances, we may also contact you seeking your consent to a change.

    Contact Information

    If you have any questions regarding this policy, please email us at or contact us at 3131 Newmark Dr., Suite 300, Miamisburg, OH 45342, Attn. Legal Dept. We also provide additional regional-specific information below.


    For Canada, the person in charge of protecting personal information is:

    VP Information Technology

    Anthony (Chip) Gaetano

    3131 Newmark Dr., Suite 300

    Miamisburg, OH 45342


    For Mexico, the controller of your personal information is:

    VP Information Technology

    Anthony (Chip) Gaetano

    3131 Newmark Dr., Suite 300

    Miamisburg, OH 45342


    Last updated: December 6, 2022.