Revolve360 Slim - Canada Recall

ISSUE 

There are three separate issues that led to the current actions related to certain Revolve360TM Slim models sold in Canada. The Revolve360 Slim models impacted are: 

36812449C 
36812449CPOP 
36812450C 
36812467C 
36812470C 
36812470CV  

Other model numbers are not impacted. 

First, certain child car seats may not meet the requirements of the Canadian regulations with respect to dynamic testing when installed in a rear-facing position using the vehicle seat belt and tether. A child seat that doesn't meet the requirements of the Canadian regulations could increase the risk of injury in a crash. Transport Canada has assigned recall #2025-372 to this issue. 

Second, the French language warning label affixed to these products (but not the English label) omits a statement that the tether should be used when the seats is installed in rear-facing mode, even though that is recommended in the instructions. It also refers to use of the product in booster mode, even though that is not one of the use-modes for which it is suitable or certified. A car seat installed in a manner inconsistent with the instructions could increase the risk of injury in a crash. Transport Canada has assigned recall #2025-401 to this issue. 

Third, Evenflo has received reports that children restrained in the recalled models have been able to access the foam headrest under the cloth cover, pick off pieces of the foam and place it in their nose or mouth. Transport Canada has assigned recall #2025-497 to this issue. 

SAFETY RISK 

A child seat that doesn't meet the requirements of the Canadian regulations could increase the risk of injury in a crash. Ingestion of small foam pieces could present a choking hazard. 

Evenflo has no reports of injuries associated with these conditions. The potential non-compliance relating to test performance does not exist in other modes of operations, such as forward-facing installation and rear-facing installed utilizing the Universal Anchorage System (UAS) LATCH system. 

CORRECTIVE ACTIONS 

Provided your child has not accessed the foam headrest, you may continue to use your car seat in the rear-facing position if installed using the UAS. The seat is also safe for use in the forward-facing position. There is also no crash related safety risk for children less than 4.9 kg (11 lbs). The seat should always be installed in accordance with its instructions (which recommend use of the tether in all use modes). The seat should not be used as a booster. 

To address the issues associated with Recalls #2025-372 and #2025-401, Evenflo will provide a free remedy kit (including a replacement French language warning label) to all registered owners, which is projected to be available on or after September 15, 2025. Do not use the vehicle seat belt to install the seat rear-facing until the remedy kit has been installed. 

To address the issue associated with Recall #2025-497, Evenflo will provide a second free remedy kit to all registered owners, which is projected to be available in early November. This kit will include a protective tape seal that can be applied to the headrest foam. The car seat may continue to be used, pursuant to the information above, as long as the headrest foam has not been accessed by the child. 

The affected seats should not be returned to retailers or the company. Consumers must register their child seat online or call Evenflo’s customer service line to receive a remedy kit. If you have not yet registered your car seat, have moved, or have any questions about this recall, you can contact Evenflo at: 1-937-773-3971 or 1- 800-265-0749. Products may also be registered at https://registration.evenflo.com/evenflo/ca/carseats. 

 

Frequently Asked Questions About the Revolve360 Slim Recall  

Why is Revolve360 Slim being recalled? 
Certain models of the Revolve360 Slim are being voluntarily recalled because there is concern around a child’s ability to reach behind the cushion, pick, and dislodge the foam from the headrest. While the foam itself is non-toxic, it could pose a potential choking hazard. Importantly, this issue does not affect the safety or integrity of the car seat in the event of a crash. It will still provide the protection it was designed for. The voluntary recall is simply to prevent children from being able to access the foam.   
 

Does this impact all Revolve360 models? 
No. This recall only affects specific Revolve360 Slim models sold in the U.S. and Canada with model numbers beginning with 3681.  

  • Not included: 

  • Revolve360 Slim with model numbers beginning with CS2601. These versions have the Seat Release Lock located at the front of the base. 

  • Original Revolve360 and Revolve360 Extend models. These versions include a high back booster mode. 

  • Revolve360 Slim models beginning with 3682.  These models have been updated with a protective tape seal. 
     

How do I check what model number my car seat is? 
If you’re unsure, you can quickly check your model number on the product label located on the back of the car seat shell. Rotate the car seat to a side-facing position, and you will find the white label with the date of manufacture and model number on the instruction manual storage location. You can also reach out to the ParentLink Consumer Care team for additional assistance.   
 

How is this version of Revolve360 Slim different from other Revolve360 models? 
The Revolve360 and Revolve360 Extend have different designs with respect to the headrest than the Revolve360 Slim and therefore the factors which determine whether children are able to access it are different. 
 

Can I still use my Revolve360 Slim car seat? 
Yes, you can continue to use your Revolve360 Slim safely as long as your child has not been able to reach or remove the foam in the headrest. 
 
If you notice your child accessing the foam, please stop using the seat and contact our ParentLink Consumer Care team by calling 1-800-233-5921 (US) or 1-800-265-0749 (Canada), Monday through Friday from 8 AM – 5 PM EST. You can also email parentlink@evenflo.com.  We’re here to support you and answer your questions. 

 

What is the recall fix? 
We’ll be sending every affected consumer for whom Evenflo has contact information a free recall repair kit. This includes easy-to-follow instructions and special tape seal to cover the foam access points. Register your car seat or confirm your information, click here.  

 
When will the recall kits be sent? 
Evenflo expects to ship the recall repair kit in early November.  Please register your car seat to ensure you receive the recall repair kit.  You can do so by visiting: https://www.evenflo.com/pages/product-registration. 
 

Do I need to return my car seat? 
No. You do not need to return your Revolve360 Slim. You can continue to use your car seat while you wait for your recall repair kit. Once it arrives, we encourage you to follow the instructions to apply the protective tape around the headrest. Please do not attempt to return your car seat to a retailer.  
 

Where can I go for additional questions? 
If you have more questions or just want peace of mind, our ParentLink Consumer Care team is here to support you. Please call 1-800-233-5921 (US) or 1-800-265-0749 (Canada), Monday through Friday from 8 AM – 5 PM EST. You can also email parentlink@evenflo.com. 
 
Your child’s safety is our top priority, and we’re committed to making this process as simple and supportive as possible.