You’re there for your baby day in, day out. At Evenflo® Gold Consumer Care, we’re here for you. Our experts are parents like you. So we get your priorities, your high standards, and your need for the very best service and support.
Connect instantly with a real live person. Monday through Friday 8 am to 5 pm (EST).
Because sometimes it's just nice to hear a friendly voice. 1-800-233-2229, Monday through Friday, 8 am to 5 pm (EST).
Make an appointment with one of our nationally certified car seat safety technicians to receive a live video installation tutorial.
Once you do, we'll keep you up to speed on any important product announcements.
We want you to be completely happy with your Evenflo Gold gear. That's why we back up our products with a Lifetime Warranty. All you have to do is sign up.
We’ve got them all in one handy place. Whether you need one for a new stroller or car seat, simply select your particular model to download a PDF.
Whether you need an extra screw, buckle clip or some other doo- hickey, we make it easier to know what you need, find what you need, and get it sent to you quickly.
What is Evenflo Gold?
It’s a level of baby gear that’s so safe and smart, you don’t have to think about it. Evenflo Gold rises to your high parenting standards, knows what you value most, and gets where you’re going. Most products in our Evenflo Gold collection are designed with SensorSafe™ technology and are safety tested well beyond industry standards. Take our products for a spin and see why Evenflo Gold redefines “best.”
What is SensorSafe™ technology?
Most Evenflo Gold product is designed with SensorSafe™ Technology for the ultimate parental peace-of-mind. When you’ve got to focus on the road, the SensorSafe app monitors the well-being of your child through a smart chest clip that syncs up with a vehicle receiver and your smartphone. Breathe easier knowing that SensorSafe app will alert you in real-time if:
Your child unbuckles the chest clip while the car is in motion, the back seat has become too warm or too cold, your child has been seated for too long, or you’ve accidentally left your child buckled into the car.
Is my Evenflo Gold Product guaranteed?
Yes—your Evenflo Gold product comes with a lifetime warranty. All you have to do is activate it. Simply register your product within 3 months of purchase and you’ll be all set to receive:
Lifetime Warranty, Premier ParentLink Consumer Care, Live Chat Support, and Accident Replacement for Car Seats.
Where can I find answers and support?
Evenflo Gold Consumer Care is here for you. Our experts are parents, too. So we get your priorities, your high standards, and your need for the very best service and support. So feel free to reach out to us from 8 am to 5pm via phone chat. Or drop us an email anytime you have a question.
What if I need installation help?
Learn how to install your Evenflo Gold car seat like a pro by scheduling a video chat appointment with one of our certified car seat safety technicians.