Straps fall out
"I received this as a replacement for a recalled product. The headrest area is so narrow and my daughter is constantly complaining. We have never been able to get it fully tight upon install. . . and my husband is a certified car seat installer. We have been using it about 3 months now and twice so far the straps have completely come out from the back of the seat. Apparently if you don't pull both straps loose at the same exact time, it will just all feed to one side and pop out the other. Thank god it hasnt happened while driving but we do not feel safe using it anymore. I will never get anything from this brand again."
